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Privacy Policy

At DefendVPN, your privacy and data security are our top priorities. This Privacy Policy explains what data we collect, how we use it, and how we protect it while you use our app.

1. Information We Collect

Device Information

  • Device model, OS version, and identifiers (e.g., IDFA) to ensure proper functionality.
  • Crash reports and diagnostic logs to maintain performance and stability.

Connection Data

  • Anonymous data related to connection performance, bandwidth usage, and server optimization.
  • No browsing history, traffic content, or user activity logs are collected.

User-Provided Information

  • Information you share when contacting support (such as your email and message content).

2. How We Use Your Information

DefendVPN uses collected data to:

  • Maintain stable and secure VPN performance.
  • Improve server speed, reliability, and user experience.
  • Provide customer support and resolve technical issues.
  • Communicate service updates and important notifications.

We do not sell or share personal data for advertising or third-party marketing purposes.

3. Data Security & Retention

  • VPN traffic is encrypted end-to-end to prevent unauthorized access.
  • Diagnostic and technical data are stored securely and retained only as long as necessary for service maintenance.
  • Personal information is deleted upon request or when it's no longer needed for support purposes.

4. Third-Party Services

We may use third-party analytics and diagnostic tools (e.g., Firebase, Crashlytics) that comply with global privacy laws. These services receive only aggregated or anonymized data.

5. Children's Privacy

DefendVPN is not directed to children under 16. We do not knowingly collect personal data from minors. If such data is identified, we will promptly delete it.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Request access, correction, or deletion of your personal data.
  • Withdraw consent for processing at any time.
  • Opt out of marketing communications.

To exercise your rights, please contact [email protected].

7. Policy Updates

We may update this Privacy Policy to reflect new features or legal requirements. Updates will be published in the app, and continued use of DefendVPN signifies your acceptance of the revised version.

8. Contact Us

For privacy questions or requests, reach us at:

Last updated: 11/5/2025